01-02-2022 03:28 PM
Hi!
I've found a previous thread that is now locked but is about the same issue:
Since Android 12 update, every time I cast a video from the YouTube app on my Pixel 5 to Chromecast, the video disconnects after a few second or minutes.
I have:
Reset my router
Reset Chromecast
Cast from incognito mode on the YouTube app.
I have not uninstalled the home app because I'm afraid all the data will be lost.
What more can I do?
Thanks!
Ori
04-06-2022 11:50 AM
Hey there Goshi,
I apologize about the late response on this thread, thank you for being patient! Were you able to fix that disconnecting issue? If not, I'd be happy to help out, as I know constant disconnecting makes for a terrible experience. Let me just ask you some questions about what's happening:
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
04-11-2022 12:19 PM
Hi there,
It's us again. How's it going? Still need help?
Thanks,
Jennifer
04-12-2022 12:44 PM
Hi Goshi,
Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks for your help, Jeran.
Regards,
Jennifer