12-27-2022 03:22 AM
Hi,
I can't connect to my Chromecast.
I've got my Chromcast plugged into the TV and it comes up with Chromecast front page, which is odd as I haven't given it any wifi details, also annoyingly I forgot to bring the remote controller (I'm at my in-laws.) . The thing is I can't connect to it at all, either via Google Home App on my phone or the Google TV remote.
I've tried resetting, and gone from orange to slow pulsing white led without success. Another thing, the Chromecast doesn't transmit an SSD, so I can't connect to it via that either??
So in a nutshell I'm stuck! Any help gratefully received.
Cheers
Broomster
01-03-2023 02:14 PM
Hello Broomster,
Thanks for reaching out. To confirm, is your device a Chromecast with Google TV? If yes, please be advised that in order to set up your device, you need to have the Voice Remote on hand as you need to pair it with the Chromecast with Google TV. Check out this support website article to learn more.
Regards,
Jennifer
01-08-2023 07:15 AM
Hi there,
How's it going? Did you manage to get your device working?
Best,
Jennifer
01-09-2023 12:56 AM
Hi Jennifer,
By the time I got your response it was too late. I've since reunited the remote with the CC and its working fine.
Thanks for getting back to me.
01-09-2023 07:50 AM
Hey Broomster,
Understood and thanks for keeping me in the loop. Glad to hear that everything is up and running now. Let me know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.
Thanks,
Jennifer