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Chromecast doesn't work

chanakyakavale
Community Member

Chromecast device shows a solid orange led light on and gets a no signal error on tv even after changing hdmi port and also changing the tv and can't reset it as its not connected to phone.

3 REPLIES 3

Cathal_S
Gold Product Expert
Gold Product Expert

Hi there,

A solid orange LED means there may be an error with your device. Unplug your Chromecast from the power source, wait about one minute, and then plug it back in. If that doesn’t resolve the issue, perform a factory reset.

You can factory reset the device by holding the little reset button on the side of the device.

 

Regards,
Cathal

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran