Chromecast dropping nest camera feed

[CDeRusha]

I have 5 nest cameras that I cast to 5 different tv's with a seperate chromecast device for each. I can get them all working and then without notice the camera feed is gone and the basic chromecast home screen is displaying. I have gone into the cc setting and changed the time out option to never turn off but that has not corrected this issue either. Any suggestions?

[JenniferV]

Hello CDeRusha,

Thanks for reaching out and I'm sorry to hear about that. Let's sort this out.

What type of Chromecast device and Nest Camera do you have? Could you please do a sequential reboot on the devices (Wi-Fi router, Nest Cameras, Chromecast devices) and check if the same issue will persist? Also, perform a factory reset on the Chromecast device. 

Let me know how it goes.

Best,

Jennifer
 

[JenniferV]

Hey there,

How's it going? Did you manage to get your device working?

Thanks,

Jennifer

[JenniferV]

Hi CDeRusha,

I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer