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Chromecast garbled when using any Microsoft Office product on host laptop

notanotherone
Community Member

I have a Windows 11 laptop that I use to cast to our TV.  If I open a microsoft office product while casting my chromecast becomes audio completely garbled and the picture becomes jerky.  I have not found any information that indicates how I can remedy this.  This also happens if I do a command on the laptop such as opening the "about" information page.  My chromecast is 3rd generation with firmware 1.56.291998. 

3 REPLIES 3

Kimy
Community Specialist
Community Specialist

Hi notanotherone,

 

Thanks for posting here in the Google Nest Community. I suggest you give our friends at the Google Chrome Help Community a shout. They may know a particular setting that can be toggled in Chrome://flags, or they may have a workaround.

 

Let us know if you have other questions or concerns.

 

Thanks,

Kimy

thanks!  I did that just now.

Kimy
Community Specialist
Community Specialist

Hello notanotherone,

 

That’s awesome! Hopefully, they can help you more with the best usage of the Chrome browser for casting. Let us know if you have other concerns with your Chromecast device.

 

Cheers,

Kimy