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Chromecast issue with pixel phone

chammer09
Community Member

I have a pixel 6 phone and a 3rd gen Chromecast device. I changed out my modem and router recently and I am now getting conflicting messages on my devices. My Chromecast says it can't connect to wifi and my pixel says the Chromecast needs to be activated before use and sends me here. There is no way to find it as a wifi device or anything else.

4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

What country are you located in?

Jeran
Community Specialist
Community Specialist

Hey there chammer09,
 

Thank you for helping out on this thread, David!


I'm Just checking up on this thread, did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey chammer09,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

JenniferV
Community Specialist
Community Specialist

Hello there,

 

We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, you may try to reboot your Chromecast and mobile phone. using a different mobile phone such as a non Pixel or non Android device to set up your Chromecast might also help.

 

Feel free to create a new thread should you need help in the future — we're here to help!


Thanks for the help here, davidking and Jeran.

 

Regards,

Jennifer