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Chromecast keeps resetting itself

Crazy247
Community Member

My Chromecast keeps randomly resetting itself multiple times a day I've done the factory reset I've rebooted device but nothing seems to solve the problem.  Everything used to work fine for the last 6 months.  Now for the last week or two this issue arose where it keeps resetting itself.

 

2 Recommended AnswerS

Zero
Community Member

I had a similar issue, turned out to be the wifi router going out. If you use an ISP provided router, you can request a new one usually for free, but I'd still recommend getting a good one like a nighthawk for stutter free streaming

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Ashepherdson
Platinum Product Expert
Platinum Product Expert

Sorry just to confirm the Chromecast is rebooting ?  Are you using the provided power cable or a usb port on the tv itself?  If the tv, then please use the power adapter included with the Chromecast.  

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4 REPLIES 4

Zero
Community Member

I had a similar issue, turned out to be the wifi router going out. If you use an ISP provided router, you can request a new one usually for free, but I'd still recommend getting a good one like a nighthawk for stutter free streaming

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Sorry just to confirm the Chromecast is rebooting ?  Are you using the provided power cable or a usb port on the tv itself?  If the tv, then please use the power adapter included with the Chromecast.  

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Crazy247, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Zero and Ashepherdson!

Best regards,
Jeran