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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26021 Views
  • 0 replies
  • 11 kudos

App for USB jpg slideshow in Google TV

Hi, Is there any good working app for USB jpg slideshow available in Google TV (Android TV 12)?I have problems finding one. VLC is no good (spinning cone, wrong screen ratio, display time random).I am using Thomson Streaming Box 240 with Google TV (g...

Cant turn on television with Google Streamer 4K Panasonic TV

I have bought three of the Google Streamers and for my two Sony tvs the remote can turn on and off the tvs which is why I bought them. With my Panasonic TV (60CS610_SERIES) I can turn the tv off and use the remote no problems but I cant use it to tur...

Input button not working on new 2024 Google Streamer

I just set up my new Google TV Streamer and everything is working except the input change shortcut. It says it can’t switch the source device even though it can control sound and power. I have an Amazon Fire TV, and can’t figure out how to switch inp...

Srayl by • Community Member
  • 247 Views
  • 2 replies
  • 0 kudos

Google tv streamer audio DTHD

Hi,My tv qe55qn85bat samsung shows the audio setting for the google tv streamer as DTHD.Online exception is when using HBO then tv displays Atmos.And it will Keep saving atmos even playing a stereo source. Only a restart of the streamer resolves it g...

RBerg by • Community Member
  • 246 Views
  • 2 replies
  • 1 kudos

Can't cast ITVX after it shows ready to cast

When I cast itvx to my TV with chrome cast from my iPad or android phone it works fine until the first advert. But then the TV shows "ready to cast" and I can't watch any more. I don't know how to fix this.

lesshaste by • Community Member
  • 240 Views
  • 3 replies
  • 0 kudos

Turn Google Tv with chromecast oj

We have a new Chromecast which is set to turn itself off after 30 min of inactivity but we can't work out how to turn it back on. The power button on the remote only turns our TV on and off. We're probably missing something simple but can't find anyw...

nick4ward by • Community Member
  • 167 Views
  • 1 replies
  • 0 kudos

4k Chromecast causes TV to hum when displayed

Hi everyone I'm having a strange issue with my 4k CC, on my 75" 4k TV, when the device displays on the TV the is a low grade hum, no other device does this or causes it (AV amp, 4k BR player or laptop connected to the TV). It's ruining the experience...

Dual_Boot by • Community Member
  • 195 Views
  • 1 replies
  • 0 kudos

Google TV Streamer - no audio on wakeup until the Home key is pressed

We recently replaced our Chromecast 4K with the Streamer. Since then, when the Streamer powers on (or wakes up from sleep), there is no sound. Once we press the Home key, then we hear sound. It is connected to an LG TV and LG Sound Bar. Prior to this...

lydiathem by • Community Member
  • 320 Views
  • 4 replies
  • 0 kudos
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