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Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Chromecast Ultra stopped Working
Recently the chromecast stopped working. I can find it with Homeapp and other apps like Netflix etc. finds it but when I try to stream the video won't show up on screen.
Where to find toggle setting to turn OFF Reactions on Chromecast?
I want to turn OFF the Reactions that keep randomly overlaying video content with party balloons, confetti, thumbs up/down, etc., but I need help locating the ON/OFF toggle setting on my Chromecast with Google TV (HD).Google internet searches provide...
Resolved! No remote, can’t use phone
Hello,I have lost the remote to my quite old NC2-6A5 (I don’t know the model of Chromecast), and although I can see it on my TV and it appears in Google Home under Devices, I am unable to use my phone as the remote, as on https://support.google.com/c...
Google TV Streamer + some DTS passthrough issues
With the new firmware that was recently released for the Google TV Streamer, some audio issues were finally resolved, however, I noticed that there are still some little issues with DTS passthrough that I wanted to report:These are the DTS codecs I t...
Soundbar keeps disconnecting
Hi.My samsung soundbar keeps disconnecting from the google tv streamer. Cec is turned on. All settings appear OK but it still randomly disconnects requiring manual reconnecting.Very annoying.Never happened with my mibox s
Resolved! I can’t turn off the power button and every time I try to click it it won’t turn off and I’m getting
I can’t turn off the power button so every time I click it it won’t turn off
Google Assistant et Chromecast Audio issue (Deezer + Speaker Groups)
Hi everyone,I’m having an issue with my Chromecast Audio: when I ask Google Assistant to play music on it, it says "OK"... but nothing happens. The same issue occurs when I try to play music on a speaker group that includes the Chromecast Audio.The o...
BBC iPlayer has stopped working with my Google Chromecast HD
BBC iPlayer has stopped working with my Google Chromecast HD it has worked OK for years but now i get the message "Make sure that the other device is on the same Wi-Fi network as this phone" It continues to work OK with YouTube!
Videos - last 48 hours
Hello. I am trying to locate the videos from the last 48 hours.They have disappeared from my account. Where can I access them?
sound and picture not syncing on YouTube TV app
Just got YouTube TV app and can not get sound and Picture to sync up. Have completed all reset steeps on tv and nothing is helping. Does anyone have a fix for this or is this normal for that app. Please let me know at #. Thanks Ed
