Chromecast linked to old WiFi.

[SeanC67]

Hey, I have moved house and my Chromecast is still linked to my old WiFi and I can't connect to it.

[Byteguy]

Your Chromecast device is still looking for the old wi-fi.

Do these steps to teach it the new wi-fi:

https://support.google.com/chromecast/answer/10164549

[SeanC67]

Hi, this is what is happening and when I follow through and do the steps it will not connect to the Chromecast. I have reset the Chromecast too..

[SeanC67]

 

[SeanC67]

t seems the old chromecast will not link up to the wifi even after I have reset it. 

[JenniferV]

Hi SeanC67,

Sorry to hear that you're having an issue setting up your Chromecast. If you receive a message saying that your device needs to be activated before set up, please follow the instructions listed here.

Thanks for the help here, Byteguy.

Regards,

Jennifer

[JenniferV]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer
 

[SeanC67 · Accepted solution]

Hi, thank you. I bought a new one and that worked fine. 👍👌😁

[Jeran]

Hey there SeanC67,

I'm glad to hear that your new device is working! In that case, I'll go ahead and lock the thread. Feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Byteguy and Jennifer!

Best regards,
Jeran