01-11-2023 02:16 PM
Chromecast not casting VIDEO from disney+ app on computer. I have read mutliple articles to solve this probelem but nothing is working. I restarted my chromecast and disney+ app. Youtube and other services are castin properly. The casting option on the app is also not appearing.
01-16-2023 09:37 AM
Hi sana-humaira100,
Thanks for reaching out and I'm sorry to hear that you're having an issue casting a video content from Disney+ app to your TV. Let's sort this out.
A few questions: when did the issue start? What’s the make and model of the device used to cast? Have you tried casting using your mobile phone?
Give these steps a try:
Note: if the issue is isolated when using the Disney+ a[[, please reach out to Disney+ Support for additional help.
Thanks,
Jennifer
01-19-2023 09:59 AM
Thank you for helping out on this thread, Jennifer!
Hey there sana-humaira100,
I'm just checking up on this thread, do you have any more questions or need any additional help?
Best regards,
Jeran
01-20-2023 11:04 AM
Hey sana-humaira100,
Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran