Chromecast not connecting

[Tarshybear23]

Hi i recently got a new modem and have tried to reset my chromecast i get as far as being connected then it comes up with couldnt communicate with chromecast i have tried everything to get it working but to no avail 

[Jeran]

Hey there Tarshybear23, 

I'm sorry to hear that your Chromecast is having some connection issues! I know networking problems can be tricky, so I'd be happy to help you out. First, I would recommend that you try the troubleshooting steps listed in this article.

Let me know if the error persists, or you run into any more issues while troubleshooting. I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey Tarshybear23,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran