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Chromecast on Vizio TV

KevinRex
Community Member

I can not get the Chromecast on my Vizio TV to connect to my phone for streaming. I was able to stream by connecting both the TV and my phone to my mobile hotspot, but when connected to my Spectrum Wifi, they can not see each other. I have had the same issue with other products connecting to Home when connected to Spectrum Wifi. It is a dual wifi. I have tried connection to both the 2 and the 5 g, and neither work. Suggestions?

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi KevinRex,

Thanks for reaching out. If the issue is isolated with your Spectrum Wi-Fi, please check if the AP/client isolation setting is enabled. If it's enabled, please disable it and try to set up your Chromecast again. You may also check the additional router settings below:

Enable these settings on your router, if applicable:

  • Universal Plug and Play (UPnP)/Multicast
  • Internet Group Management Protocol (IGMP)

Disable these settings on your router, if applicable:

  • Virtual Private Networks (VPNs)
  • Proxy Servers
  • IGMP Proxy VPNs and Proxy Servers should be disabled on your computer too.

Note: if you aren’t familiar with these settings, you may refer to your router manufacturer's documentation or you may contact your internet service provider for help.

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

It's me again. How's it going? Do you still need help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey KevinRex,

 

I haven't heard from you in a while so I’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer