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Chromecast pas connecté au wifi

MARCVERSWYVEL
Community Member

Bonjour,

J’ai un smartphone limité à Android 7 et donc une application pour chromecast qui est similaire

à Google Home. Je ne parviens pas à relier mon chromecast au WIFI? Merci pour votre aide.

MarcoPolo
1 Recommended Answer

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, Jennifer!

Hey there MARCVERSWYVEL,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran
 

View Recommended Answer in original post

7 REPLIES 7

JenniferV
Community Specialist
Community Specialist

Hi MARCVERSWYVEL,

 

Thanks for reaching out. To set up the  Chromecast device, you need to have an Android phone/tablet with Android 8.0 or later, or an iPhone/iPad with iOS 14.0 or later. You can check this support website article for more information. Also, if you have the supported mobile device, please follow the steps listed here to set up your Chromecast.

 

Regards,

Jennifer

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, Jennifer!

Hey there MARCVERSWYVEL,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran
 

JenniferV
Community Specialist
Community Specialist

Hello MARCVERSWYVEL,

 

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks for lending a hand, Jeran.

 

Best,

Jennifer

J'ai bien reçu votre réponse et vous en remercie. Je me demandais aussi si la connexion du Chromecast au wifi nécessitait que la télévision soit munie du wifi? Merci pour votre aide.

MarcoPolo

Hi MARCVERSWYVEL,

 

Thanks for getting back to us. No, you only need to connect your Chromecast to the Wi-Fi network. Once it is connected to the Wi-Fi network and successfully set up, you're good to go. You can check this support website article that I've previously provided to see the steps on how you can set up your Chromecast. 

 

Regards,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there MARCVERSWYVEL,

Just checking up again, do you have any more questions we can help you with today? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey MARCVERSWYVEL,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran