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Chromecast problem

Davidalbert
Community Member

All I am getting on my galaxy phone is the ambient display and when tapping cast it goes to another screen and tap cast again and it goes back to ambient screen. Casting works fine from my chrome book. I have google home installed on both devices.

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3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Davidalbert,

 

Thanks for reaching out. Are you casting from Chromecast-enabled app or you're mirroring your phone screen? Please make sure your phone is connected on the same network as your Chromecast and reboot your mobile phone. Rebooting your Chromecast and using a different mobile phone might also help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. I want to make sure you're all good — how did the steps go?


Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Davidalbert,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer