Chromecast problems

[PScore]

Can't connect chromecast since changing from EE TV to BT TV

[Jeran]

Hey there PScore,

I apologize about the late response on this, thank you for being patient! Were you able to fix that Chromecast issue? If not, I'd be happy to help out, as I know connection issues can be tricky to resolve on your own. Let me just ask you some questions about what's happening:

• What color is the LED light on the Chromecast?
• Are you powering the Chromecast via a USB port, a wall outlet?
• Have you changed any network settings?
• Are you receiving an error message, or is the Chromecast not showing up in the Google Home app?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from PScore, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran