Chromecast: "Verify that it's you", "Sign in". How do I sign in to a TV?

[Vinny10Jan]

Basically there should be no trouble with the Chromecast product itself as it had always worked.  But I hadn't used it for a month.  But now when I switch on the TV with the Caste remote, the TV message appears "Verify that it's you"  followed by "Sign in". I can't write text on the TV, so do I somehow write to the TV via my smartphone S20 FE. (I'm unsure re Product number, so I've guessed it is Chromecast 2)

[Jeran]

Hey there Vinny10Jan,

I apologize about the late response, thank you for being patient! Were you able to fix that sign-in issue? If not, I'd be happy to help out, as I can understand how confusing signing in without a keyboard can be! Let me just ask you some questions about what's happening:

• What is the firmware version of your Chromecast?
• Is your Chromecast built into the TV, or do you have a dongle that you plugged in?
• Is your Google Home app up-to-date?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Vinny10Jan, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran