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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25803 Views
  • 0 replies
  • 11 kudos

google chrome cast boots up and shut off

i'v had my chrome cast for about 1 year now and just recently when I turn on the cast it boots and says chrome cast, then chrome cast again, then google G and cut off it never completes the cycle. If I can save it before I buy another then ok but if ...

Strike by • Community Member
  • 564 Views
  • 3 replies
  • 0 kudos

Resolved! Google Chromecast broke my tv

we set up the chromecast correctly but suddenly after 1 hour that we used all of a sudden the tv has a black screen and now only sound works no image appears on the tv It's sad to say that our TV broke because of Google Chromecast

n3lson by • Community Member
  • 1298 Views
  • 4 replies
  • 0 kudos

chromcast - power form USB on TV

Hi All I bought this product only so i can power it through the USB port on my TV.Buy there is not enough power...What can I do ?Thanks

uriahg by • Community Member
  • 622 Views
  • 4 replies
  • 0 kudos

Chromecast 4K search does not work

When I try searching in any of the search fields, results don't show up and instead the Google Assistant comes up and asks me to allow it to search across all apps. No matter how many times I allow it, it always comes up when I try to search anything...

GerardP by • Community Member
  • 641 Views
  • 3 replies
  • 0 kudos

Problems with my chromecast

My chromecast kicks us off for no reason. Do I need to update it or does it do it automatically?

Chromecast w/ Google TV 4K FRAME DROPS

Not Stutter, Not Judder.Frame Drops. A real problem with the CCwGTV4K!Just top be clear, some definitions:Frame drops: Scene freezes for a moment, happens occasionally and unevenly. A character on the screen might be talking, and then their lips stop...

Vintage by • Community Member
  • 8894 Views
  • 16 replies
  • 9 kudos

Comcast with Google TV HD

Hello can enyone help please. Google play store will download oden TV browser but the browser won't open. I've tried resetting and re downloading still won't open.I'm looking for a TV browser that will live stream. Oden browser notes suggest can.

Pf1 by • Community Member
  • 936 Views
  • 5 replies
  • 0 kudos

4K video playback with kodi laging

Hello Dan_A, i read the locked thread started by airwillow where you ended it with you haven’t received issues of the same kind. I have the exact same issues as airwillow. The only real difference with my set up is that my kodi is vers. 20. I am havi...

NielsGrill by • Community Member
  • 1185 Views
  • 5 replies
  • 0 kudos
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