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My tv is not listed on Google chromecast

Goku
Community Member

I can't find my DGTEK tv on the list of TVs when connecting my remote on setup PLEASE help!! 

7 REPLIES 7

RXShorty
Bronze
Bronze

Hi @Goku 

Not every brand is a known supported brand for Google TV.
Does your TV have CEC? If so, it could work just fine. 😊

Goku
Community Member

How do I know if it has CEC can you please tell me how to check

Kimy
Community Specialist
Community Specialist

Hi folks,

 

Thanks for your help here, @RXShorty.

 

@Goku, I hope you've found the answer you're looking for. You can contact your TV manufacturer about the details of your TV. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

 

Thanks,

Kimy

Goku
Community Member

Hi I managed to get the volume to work with the control using CEC but turning the tv on/off still won't work 

Kimy
Community Specialist
Community Specialist

Hi Goku,

 

Did you contact your TV manufacturer? There are hundreds and thousands of TV models from different manufacturers around the world. Please be reminded that the remote won’t be able to control the input/power/volume of some devices and/or models. You may have noticed that the remote may control one or two functions (volume/power/input) but not all, which means that is as far as the control on the particular device/brand/model the Chromecast Voice remote can go. Let me know if you have further questions.

 

Regards,

Kimy

LovelyM
Community Specialist
Community Specialist

Hello there Goku, 

We want to ensure you are good to go. Please reply to this thread if you still need assistance so we can give you a helping hand.

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey Goku, 

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,
Lovely