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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 610 Views
  • 7 replies
  • 1 kudos

Chrome cast I’ve bought 3 and they all shutoff periodically

I have used the 4k bought 3 of them all seem to get very warm and turn off frequently with check device power. This has happened with multiple tv all Samsung and 2 different networks , even replaced power supply on one. What is going on. I have a lar...

Degolf007 by • Community Member
  • 1765 Views
  • 12 replies
  • 0 kudos

Replacement Chromecast remote won't enter pairing mode

Brand new replacement remote received today. Pushed the button on my Chromecast, removed batteries from remote, held remote Home button while batteries are reinsert. Light on remote stays solid no matter how long I hold Home button. Remote will also ...

Eselhull by • Community Member
  • 855 Views
  • 4 replies
  • 0 kudos

Video stuttering

Hello. My new chromecast experiences regular stuttering when watching videos from any of the supported apps. It happens on 1080p and 4K content on Disney+, Netflix and Amazon Prime. I have tested my internet speed and confirm there are no problems wa...

BK by • Community Member
  • 2836 Views
  • 15 replies
  • 0 kudos

Google tv freeze on G screen

When the device is turned on, it stops at the Google logo and remains in this state. I tried to do a factory reset by pressing the back button, but the device does not respond and remains in its status as it is without change.

AEK2 by • Community Member
  • 2178 Views
  • 11 replies
  • 0 kudos

Chrome cast

I have set up two different chrome casts that used to work fine, reset them both and re-added them to google home, and connected them to wifi. However for some reason it keeps saying disconnected device even though I’m connected to wifi and my local ...

ameliag by • Community Member
  • 2288 Views
  • 11 replies
  • 0 kudos

Finch Australia 12Volt TV

What is a compatible TV if Finch TV 12V (caravan) not listed in Chromecast TV selections?

Cougans2 by • Community Member
  • 2813 Views
  • 9 replies
  • 1 kudos

Chromecast with Google TV ignores screen time limits for YouTube app

I have a supervised account set up with screen time limits. The time limits apply to all but the YouTube app, why? I see that this question has been asked on this forum before but I don’t see any clear resolution. I have tried to set this up from the...

timbuktu by • Community Member
  • 5801 Views
  • 11 replies
  • 6 kudos

Faulty remote.

Looking to get my remote repaired before warranty expires. Only 2 buttons work voice and netflix button. Can't use it.

Using Chromecast with google TV as audio only device

Hi there! I just purchased a Chromecast with Google TV HD thinking that I would be able to plug it directly into the HDMI ARC port on my little cheap bookshelf amplifier. (It's a Rockville BluAmp 90 if anyone is familiar and if it makes any differenc...

Carkl3000 by • Community Member
  • 1711 Views
  • 8 replies
  • 0 kudos
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