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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 881 Views
  • 10 replies
  • 1 kudos

Resolved! Chromecast not connecting to another network

I need to connect my device to another wifi, when I've looked up how to do it, it says to press device and go into settings but I can't go into settings because it says the device is disconnected but I can't connect the device because I can't change ...

Tana by • Community Member
  • 1247 Views
  • 4 replies
  • 1 kudos

Chromecast w/ Google TV and Pixel Bud Pro

So my Chromecast works fine, but when I try to use my Pixel Bud Pros the video instantly starts to buffer endlessly until I disconnect the headphones, then the video starts playing again immediately. I've tried turning off and on, unplugging, re-pair...

Black/grey stains on screen

Hi,I have black/grey stains on screen sometime... fix on screen. It's not permanent, sometime the image look fine, sometime not. I use the same app directly on my TV (not using the Chromecast) and the image look fine with no black stain. It seems to ...

SCote by • Community Member
  • 2417 Views
  • 14 replies
  • 0 kudos

Google tv 4k hdr 60hz issue

I am having an issue with my setup. I was able to set 4k 60hz but not hdr or dolby vision. It says it is only available in 30hz. I know i have the correct hardware. Hdmi is a 60hz 8k cable running through pioneer vsx-834 receiver. I had apple tv conn...

chumchum08 by • Community Member
  • 8405 Views
  • 14 replies
  • 1 kudos

Chromecast ultra is not connected to WIFI after set up in Google Home

Hi i have recently changed the wifi network and re-set up the chromecast ultra on my TV. After the set up on Google Home, it keeps saying that the device is disconnected from wifi. The chromecast is literally just 10cm away from the router. I have tr...

alicealice by • Community Member
  • 1082 Views
  • 5 replies
  • 1 kudos

Remote jumps too many items

I have the new Chromecast TV device. The remote would jump. Many items at a time doesn't seem to matter what app you're in. You click it once to go One direction and it might go five or six at a time. Very frustrating. Thought it was the remote, boug...

Tkarez by • Community Member
  • 2433 Views
  • 3 replies
  • 1 kudos

Chrome cast not working with Facebook app

HiAny solution please on how to connect facebook to chromecast please. I have it on my iphone but the facebook video does not have the chromecast icon on the top right corner of the screen. All other apps are working fine with the chromecast and Face...

GemmieB by • Community Member
  • 4224 Views
  • 6 replies
  • 0 kudos

Can Chromecast from Spotify but not Tunein.

Hi! Borrowing a friends house and I can cast to Chromecast enabled speakers from Spotify but not from Tune in. I have followed all the troubleshooting tips, and everything is set correctly. Turned off and on the WiFi settings and the Local Area Netwo...

Hope59 by • Community Member
  • 761 Views
  • 3 replies
  • 0 kudos

Resolved! New Interface updated... then reverted back?

My Google TV interface was updated this past weekend for a brief moment, then reverted back. I was able to use the new interface (which is marvelous!) until I restarted my device and everything reverted back. I checked for updates but was told all up...

zipfhaus by • Community Member
  • 1951 Views
  • 4 replies
  • 1 kudos
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