Chromecast remote drains batteries rapidly

[Vdotmatrix]

We have (2) chromecast sets. One drains batteries and the other works as designed. Where 

do i go for warranty stuff or how do i contact google chromecast?

i tried to “contact is” and it is a dead end so i am here.

I have gone through 4 sets of batteries since November 1, 2021

Any ideas?

[Jeran]

Hey there Vdotmatrix,

I apologize about the late response, thank you for being patient! Were you able to figure out how to get into contact with Google? If not, I'd be happy to help out, you can get a hold of Chromecast support by using this link here. You'll just need to enter your query, see if an article relates, then it will give you the option to talk with support via phone call or chat.

I hope that helps, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Vdotmatrix, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran