Hello, my Chromecast remote quit working and overheats whenever you put batteries in it and does not light up when you press buttons. I did not spill anything on it or drop it. Just stopped working one day when I went to go use it. Try to reboot my Chromecast but now I can't even pair the remote to use my Chromecast anymore.
If you're happy the batteries are good (try them in another device to test), try these steps:
Thanks for escalating this thread and for assisting the customer, davidking. I appreciate it!
larryteter, I'm sorry to hear that you're having an issue with your Chromecast Voice Remote. We'd like to dig deeper into this — could you fill out this form and let us know once you're done?