06-13-2022 11:29 AM
Hello,
I am casting from my chromebook to LG TV. I have mesh eero wifi, plenty of bandwidth. I can see very often that the video on the chromebook screen is perfect, yet the TV seems to drop into lower resolution quite often. Happens quite often and I try rebooting chromecast right before use, no real difference.
Anything I can check?
06-18-2022 03:53 PM
Hi Rich-Maine,
Thanks for reaching out. Let's sort this out.
A few questions: what type of Chromecast device do you have? When did the problem start? How close are the devices to each other?
Try these steps:
Let me know how it goes.
Thanks,
Jennifer
06-21-2022 04:05 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Jennifer
06-22-2022 04:34 PM
Hello Rich-Maine,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer