12-14-2021 05:25 PM
I have just changed internet providers and have rebooted/reset the chromecasts in my house. I have 3. only one has connected and been restored with the new internet. The other 2 will not connect to my device that has Google Home. When I try to connect the device which is found in Google Home, it just sayscould not connect to your Chromecast. Why is this so hard to do??
Answered! Go to the Recommended Answer.
12-21-2021 10:22 PM
yes thanks. I managed to have the internet provider ensure the 5ghz and 2.4ghz done properly, a full factory reset of the chromecasts and got them working. thanks
12-15-2021 12:39 AM - edited 12-15-2021 12:45 AM
If your router has dual band WiFi, setup different names and passwords for every WiFi bandwidth (2.4 GHz and 5 GHz).
Also, you might want to disable AP isolation on your WiFi router.
12-16-2021 11:27 AM
How do you disable the AP isolation?
12-16-2021 11:41 AM
You access your router administrative interface.
12-16-2021 12:40 PM
explain what to do as if I'm computer illiterate. As I'll also have to explain it to family members
12-16-2021 12:52 PM
Study you router user manual, learn how to acces the administrative interface and identify Access Point isolation settings.
12-16-2021 12:59 PM
Also, the internet wifi is only 2.4GHz only, not a 5GHz
12-21-2021 08:53 AM
Hey there Stogie,
Were you able to get those router settings fixed and get the Chromecast connected?
Just checking up,
Jeran
12-21-2021 10:22 PM
yes thanks. I managed to have the internet provider ensure the 5ghz and 2.4ghz done properly, a full factory reset of the chromecasts and got them working. thanks
12-22-2021 08:55 AM
Awesome, I am glad to hear you got those working again! In that case, I'm locking up the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, djtetei!
Best regards,
Jeran