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Chromecast with Google tv (GZRNL) can't log into YouTube tv

AlexOfAnders
Community Member

I have a Chromecast With Google TV (model GZRNL) and it seems to no longer be able to log into YouTube. It feels very much like how the other "older" devices won't log in either.

I don't want to waste my time troubleshooting it only to find out I've been soft blocked out of signing in to this one too.

Can anyone confirm?

If so, this is the last Chromecast I ever buy. I was annoyed enough about them doing it to the other ones but this one is only 3 years old.

 

1 Recommended Answer

RXShorty
Gold Product Expert
Gold Product Expert

Hi @AlexOfAnders 

Google TV is still supported and so is the YouTube app.

Not sure why you have issues with logging in. You could try clearing the cache for the app.

View Recommended Answer in original post

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @AlexOfAnders 

Google TV is still supported and so is the YouTube app.

Not sure why you have issues with logging in. You could try clearing the cache for the app.

AlexOfAnders
Community Member

Thanks for confirming. Resetting the app worked it out. 

I think I'm just still bitter about the drop in support for my other 3 Chromecasts

No worries @AlexOfAnders. 🙂

Glad you got it working!

Kimy
Community Specialist
Community Specialist

Hi folks,

 

Thanks for your help here, @RXShorty.

 

@AlexOfAnders, I’m glad this has been sorted out. As we got our resolution here, I'm going to mark this one as resolved. Please feel free to open up a new thread if you need assistance.

 

Thanks,

Kimy