Chromecast won't connect to Wifi

[Smackeroo]

After working perfectly since purchase around 2 years ago, my chromecast has suddenly decided to stop working. It was working perfectly last night, but today it either won't connect to the wifi, won't show up in my device list, or just won't cast anything. I have already done everything in the book to fix it, and nothing works. Nothing has changed with my Wifi either. Has there been a firmware update that has broken it? There is no reason why it should be doing this.

[David_K · Accepted solution]

Sounds as though you may already have tried some of these steps, but I'll share them here in full. Let us know how you get on?

1. Make sure your Chromecast is within 15 - 20 ft (4 - 6 m) of the Wi-Fi router. If you have a dual band router, try to set up your device on both the 2.4 GHz and 5 GHz bands.
   
   
2. Make sure Wi-Fi and Bluetooth are both turned ON on your phone or tablet.
   
   
3. Turn OFF mobile/cellular data.
   
   
4. Reboot your router. Most routers just require that you unplug the power source and then plug it back in to reboot.
   
   
5. Reboot Chromecast by removing the power cable, then reconnect it.
   
   
6. Make sure you're using the latest version of the Google Home app, by checking your app store for any updates.
   
   
7. Restart the Google Home app.
   
   

• Android: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app.
• iPhone/iPad: Swipe up from the bottom, hold, then let go. Swipe up on the Google Home app. On older devices with a home button, double-click the Home button, then swipe up on the Google Home app.
• Turn Wi-Fi off and on again on your phone or tablet.
• Reopen the Google Home app.

If none of the steps above help, factory reset your Chromecast and then retry setup. You may also want to try setup using a different phone or tablet, just to test, if you have one. You can also try setup using a Wi-Fi hotspot on a phone or tablet to see if there's potentially an issue with your Wi-Fi router or network.

[Jeran]

Hey there Smackeroo,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Thank you for helping out on this thread, David!

Best regards,
Jeran
 

[Jeran]

Hey there Smackeroo,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey Smackeroo,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran