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Chromecast won’t download apps

KHanson
Community Member

I cannot download any apps to my Google chromecast. I followed the steps in a similar thread until the point where I am supposed to install updates to each Google product individually but the Google Play store would not open so this can be completed. 

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi KHanson,

 

Thanks for posting here in the Google Nest Community.


I know how it feels when something isn’t working as it should, let’s get this resolved. A few things: Which country are you contacting us from? What steps have you tried so far? Try to clear the data and cache of Google Play services and the Google Play store under the settings in apps, then restart your Chromecast.
 

Let me know how it goes.

 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

It's me again. I want to make sure you're all good — how did the steps go?
 

Keep me in the loop.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hello KHanson,

 

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni