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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by PE Program Manager
  • 3036 Views
  • 16 replies
  • 3 kudos

Unable to download Device utility app to activate Chromecast

Hi all, I'm trying to activate my new Chromecast and as a result need to install device utility app. Navigation using provided link results with infinite "loading" Play market with spinner. How else could I find and download the app?I'm located in Po...

Remotes for Chromecast and Google Home aren't showing up in the app

I am experiencing an issue with the connected Android TV. Chromecast is built-in and the remote had full functionality in the Google Home app, but now it won't display. I have restarted both devices. I've tried everything but nothing seems to work. T...

dog1 by Community Member
  • 495 Views
  • 0 replies
  • 0 kudos

Chromecast keeps factory resetting itself

I've had my Chromecast model GZRNL for over a year and it worked well for the first 6 months. After it started automatically factory resetting itself, I unplugged the device and have kept it in a drawer as I got tired setting it up from scratch every...

Issues with setting up remont buttons

I'm having issues with setting up remote buttons, I click on add device then,Soundbar then,Polk audio thenVolume, click nextBut then it tells me to point the google tv remote at your soundbar and toggle the volume up and down, however there is not a ...

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Luap01 by Community Member
  • 848 Views
  • 3 replies
  • 0 kudos

Stan will not cast.

My Chromecast seems to be connected as it's displaying the matching phone images,but Stan will not cast.

BP11 by Community Member
  • 2124 Views
  • 5 replies
  • 0 kudos

Iphone remote

Full remote is not available on iPhone.Chromecast is up to date 

Lirn8 by Community Member
  • 1283 Views
  • 4 replies
  • 0 kudos

1st gen chromecast

Hi, I have gotten a new wifi and am trying to set up my 1st gen chromecast to work again. The google home app will not find the chromecast with bluetooth despite having a secure wifi network on my phone. I have tried turning everything on and off aga...

poppyb80 by Community Member
  • 1131 Views
  • 4 replies
  • 0 kudos

Chromecast is not working

I’m unable to connect my phone with my chromecast no matter the app (Netflix, Spotify, HBO, YouTube, Google Home) it doesn’t connect to any application, it’s not even visible on the available devices.

NicoSeg by Community Member
  • 952 Views
  • 3 replies
  • 0 kudos

Casting not working, some apps not opening and voice

Hi there, My Chromecast with Google TV isn't working as it should. It's connected to the WiFi and some apps work fine (Foxtel, SBS OnDemand, Disney+, Spotify) but others don't work at all (Stan, Netflix and Binge). I'm unable to cast from both my pho...

cmaccy by Community Member
  • 6570 Views
  • 13 replies
  • 0 kudos
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