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Forum Posts
Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Resolved! Chromecast with Google TV warranty?
Our Chromecast remote stopped working. The dongle works, but the remote does not. Light comes on but it does not start TV or have any effect on the Chromecast. I would like to apply for warranty, but following the links takes my wife and I in a big c...
Resolved! Cast option is missing in chrome browser
Hi There i am not able to see the cast option from my chrome browser from settings or on right click , i can able to see the same from another laptop
Built-in Chrome Cast not working in a Hisense U6G
Recently i purchased a tv with chrome cast built-in, but when i try to connect the tv with my google home app, the tv doesnt appear in google home or anyone app like youtube, netfilx, disney+, i would like to know how i can solve this issue, i alrady...
need a remote with the "F" buttons (coloured)
Hi, I'm enjoying my CCwGTV but my IPTV subscription service requires me to use the coloured buttons (red, green, yellow, blue) to access certain menus. I can't find a way to assign these buttons using the setting menu or the phone remote. My TV is an...
Google Chromecast TV remote issue
Anyone had issues with the Google Chromecast TV remote?I've reset the Chromecast and the Remote, both are paired and updated to the latest firmware.However the back button the remote does not work, it clicks fine and mechanically feels okay.All the o...
CCWGTV stuck in ambient mode
Recently, when I turn on my TCL series 5 and switch to the CCWGTV, it is already in ambient mode and will not respond to the remote, except the left and right arrow buttons to change the pictures. The only way to return it to the main screen is to pu...
Full remote unavailable. Make sure your streaming device has the latest software.
Hello: I've had my CCast w/ Google TV for about a year now, and enjoyed it more every passing day. Sadly, a few weeks ago a problem began in which I couldn't change the users in any Google based app (mainly YouTube and YouTube Music) , nor in the mai...
YouTube and YouTube Music apps on both TV and CCWGTV
First let me say I have already gone through "troubleshooting" for Google Home and YouTube and YouTube Music. My playlists are working perfect on both Computer and Android device. When using either YouTube Music inside CCWGTV or the YouTube Music App...
Its not getting past connecting with my phone and internet
I've been trying to set up my Chromecast for the past few days and it is not letting me get past connecting to the internet with my phone and all that I've tried about four or five different times and it's just not letting me before it was working pe...
I'm signed in, but chromecast tells me to sign in
Problem started when I cancelled You Tube Premium. I can cast and it gives options, but now it does not show options for movies. You have to guess the number. Now speaker says to sign in and I am signed in, but no icons on Desk top and not where to s...
