Chromecast won't stay working

[Froster385]

Me and my family have been using a chromecast for years and lately it has been acting very buggy, it will have problems streaming and can even not be an option for casting. Our other chrome cast works just fine. We've tried resetting the wifi to no improvement. What can we do to fix it?

[GreyMan]

i don't know if this helps you but

1. do a hardware reset to your chromecast, search it in google

2. if 1 didnt work, try another wifi, or reset your wifi conection

3. if 1 and 2 doesnt work, try through another phone ( you told me all your familly use it, then, they use different phones i guess, then phone wont be the problem MAYBE )
4. update your android version and router firmware, if nothing of this works try a new chromecast and keep it as a backup, i dont know what else to tell you

[JenniferV]

Hi folks,

Thanks for the help, GreyMan.

Sorry to hear that you are having an issue with your Chromecast, Froster385. Let's sort this out.

A few questions — are you getting any messages when streaming or casting from your phone to your TV? What is the make and model of the phone you're using for casting? What type of Chromecast device do you have?

You may also try the suggested steps provided by GreyMan and let us know how it goes.

Thanks,

Jennifer

[JenniferV]

Hi Froster385,

It's me again — how's it going? Still need our help?

Regards,

Jennifer

[JenniferV]

Hi Froster385,

Just checking in to make sure that you saw our response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Jennifer