11-27-2022 01:02 AM
I have never had this issue before, but now my chromecast is logged out of my youtube account (it usually logs on when i cast from my phone). There is no option to do it via the controller or in the app, Im still logges in on my phone. This essentialy has barred me from watching the movies i have bought via youtube and videos with 18+ Age rating. All i can find online is that this issue has happened with other users, and that google claims the problem is fixed (it is not)
what do i do?
11-30-2022 12:11 PM
Hello UndgWiz,
Thanks for reaching out. Let's sort this out.
Quick questions: what type of Chromecast device do you have? Is this only happening when casting from the YouTube app? Please clear the cache and data of the YouTube app and reboot your Chromecast.
Let me know how it goes.
Thanks,
Jennifer
12-03-2022 02:36 PM
HI there,
I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
Best,
Juni
12-04-2022 02:55 PM
Hello everyone,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Cheers,
Dan