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Chromecast

Chromer
Community Member

HELP PLEASE! I changed wifi router and now can't get any ofy Chromecast to work!

Have been to Google home and device utility and can't get Chromecast to recognize internet. So very frustrating!!! Help!!!!

3 REPLIES 3

David_K
Platinum Product Expert
Platinum Product Expert
If you've already changed to a different Wi-Fi network, try these steps:
  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device + > New device > set up new devices in your home.
  3. Follow the in-app steps.
If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.
 
Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

JenniferV
Community Specialist
Community Specialist

Hey folks,

 

Thanks for the help, davidking.

 

Chromer, how's your Chromecast now? Were you able to connect it to your new network?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Chromer,

 

Just wanted to see if you still need help. Please let us know if you have any other questions or concerns as I'll be locking this thread if we haven't received a response from you in 24 hrs.

 

Should that happen, feel free to start a new thread if you need assistance with your Chromecast and we'd be glad to help.

 

Thanks,

Jennifer