cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chromecast

Bill9
Community Member

Hello I'm trying to connect Chromed 9860 to my TV using my cell mobile Hotspot 

But my wifi name not listed. I don't have wifi but my info should be there and it's not. Help

15 REPLIES 15

David_K
Platinum Product Expert
Platinum Product Expert

Using your mobile data plan could be expensive for you depending on the data plan you have with your carrier.

Although unsupported by Google, note you will need 2 devices to set this up. 

  • Turn on the Wifi hotspot feature on a phone or tablet. If you're not sure how to do this, refer to the manufacturer's support website.
  • Connect a second phone or tablet to that Wifi hotspot.
  • You can then use that second phone or tablet to setup your Google Home and connect it to the Wifi hotspot on the first phone or tablet.

Bill9
Community Member

I have unlimited data on my phone, not on my tablet. Per my cellular carrier, this should ok. SO if I connect my tablet along w my cell on the hotspot, will that take care of this? Like I said, all my neighboors wifi's are all listed on the page and per my cellular company my acct should be on there in the form of my username and or password but its not, is this true? thank you for replying!

Bill

David_K
Platinum Product Expert
Platinum Product Expert

Not sure I understand your question. 

  1. Turn on the Wifi hotspot feature on your phone.
  2. Connect your tablet to that Wifi hotspot.
  3. Download the Google Home app on your tablet if you haven't already.
  4. Use the Google Home app to setup your Chromecast.
  5. When prompted, connect it to the Wifi hotspot you created in step 1 on your phone.

Bill9
Community Member

OK will try it when I get home, I have the app on my phone, thats OK correct? Also regarding the HDMI cable, I will be able to view Dish network w/o changing the cable back once I get chromecast installed correct? thanks again for yr help

David_K
Platinum Product Expert
Platinum Product Expert

No, you'll need the Google Home app on the tablet, not your phone. 

As for Dish network, you can certainly cast video from the DISH Anywhere app to your TV using Chromecast. 

https://my.dish.com/support/services/tv/mobile-viewing/dish-anywhere/how-tos/chromecast

Bill9
Community Member

But I have limited data on tablet, phone unlimited, this still be ok to do?? and can I install the goggle app on both devices?

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help, davidking.

 

@Bill9, how's it going? Still need help with this? If so, please use your phone as the hotspot and your tablet to set up your Chromecast. Download the Google Home app on your tablet and connect it to the hotspot on your phone then begin the setup.

 

Note: You may try to set up your Chromecast or troubleshoot as normal, but this may fail to connect as a hotspot is not supported or recommended to use.

 

Thanks,

Jennifer

Bill9
Community Member

Hi Jennifer thank you for the clarification, will try this and report back the result.

Dumb question but after I install the Chormcast, I assume I can go back to watching Dish by using my remote correct? 

JenniferV
Community Specialist
Community Specialist

Hey Bill9,

 

Sounds like a plan! Yes, you should still be able to switch to your regular cable using your TV remote. You only need to press on the input button on the TV remote.

 

Best,

Jennifer

Bill9
Community Member

Jennifer my tablet wouldnt let me download Google Home for whatever reason, it just sits there and spins for a long time, might it be a KB issue w my tablet? thanks

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for getting back to us. Please make sure your tablet has the latest OS version and have enough space to download an app. Rebooting your tablet and making sure that it's connected to a network might also help. 

 

Let me know how it goes.

 

Thanks,

Jennifer

Bill9
Community Member

Hello

Just got off phone w a techie trying to figure this out, all the requirements are met albeit barely but he says per his info, chromecast requires 71 mb and I have 450 mb left, this shouldbt be an issue should it? its been trying to download the app for a long time, is there a phone number I can call to get help? thanks

Bill

Jeran
Community Specialist
Community Specialist

Hey there Bill9,

 

Here is how to get a hold of Chromecast support. You'll just need to go through the prompts, and it will give you the option to call support, have support call you, or talk with support via online chat.

 

I hope that helps you out!

 

Best regards,

Jeran

JenniferV
Community Specialist
Community Specialist

Hi Bill9,

 

It's us again. Were you able to get in touch with our support team? Still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer