Chromecast

[Crisso99]

Hi 

Been trying to use my chromecast while on holidays and it says it can't connect to my hotels wifi.

Strong signal to the phone etc.

Already tried a factory reset three times and keeps bringing up same message that it can't connect to hotel guest wifi. Tells me Reset the router or switch to another wifi which l cant do🤔🤔

Spoke to reception who says others guests can make it work.

Any suggestions??

[Cathal_S]

Is the hotel WiFi a captive portal where you visit a login page and enter a username and password? Chromecast is designed for use on a secure private home WiFi network and can not connect with a captive portal type network unless the network administrator adds the device MAC address.

If connected with a hotel network then probably all other guests would be able to see your Chromecast and be able to cast and control it.

Travel routers are the best option in this situation.

[JenniferV]

Hi there,

Thanks for the help, Cathal_S.

Crisso99, we hope that answered your question. Feel free to let us know if you still have other concerns.

Thanks,

Jennifer

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Crisso99, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Cathal and Jennifer!

Best regards,
Jeran