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Chromecast

Nita2
Community Member

Screenshot_20220908-113346-1-1.jpg

 Please help....

5 REPLIES 5

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Nita2 

Can you tell us a bit more? Are you casting from a supported app on your Android device? Reboot your phone and connect to the same wifi as the Chromecast. Cast a show from an app not from Chrome on mobile.

Let us know if you need more help!

Diego3
Community Member

Hola buen dia, intenta ingresando en wl router y creando una linea de wifi alterna, digamos otro punto de acceso, y conecta el Chromecast en esa linea junto con el celular, yo tenía el mismo problema, y solo asi lo solucione. Espero te ayude, un abrazo.

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, JillG and Diego3.

 

Nita2, hope that helps. Feel free to reach back if you still need help.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Nita2,

 

How's it going? Do you still need help or have other questions and concerns?

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer