Conexion wifi

[RanduGP]

No se puede establecer conexión Wi-Fi, y por ende no tengo control del Chromecast, me menciona que tienen que coincidir una clave alfanumérica de 4 dígitos, pero busco en la app de Home y no hayo la manera de conectar el dispositivo

[Jeran]

Hey there RanduGP,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, since I understand connection issues can be difficult to troubleshoot. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• What color is the LED light on the Chromecast?
• Are your devices connected to the same network band? Either 2.4GHz or 5GHz.
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from RanduGP, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran