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Conexion wifi

RanduGP
Community Member

No se puede establecer conexión Wi-Fi, y por ende no tengo control del Chromecast, me menciona que tienen que coincidir una clave alfanumérica de 4 dígitos, pero busco en la app de Home y no hayo la manera de conectar el dispositivo

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there RanduGP,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, since I understand connection issues can be difficult to troubleshoot. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What color is the LED light on the Chromecast?
  • Are your devices connected to the same network band? Either 2.4GHz or 5GHz.
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from RanduGP, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran