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Connect Chromecast to stronger WiFi

PhilipS
Community Member

I have two WiFi sources in my house, one stronger and the other weaker. I have had to change them around and now want to connect my Chromecast to the stronger WiFi. I cannot figure out how. The instructions I receive include the following:

  1. Open the Google Home app PhilipS_0-1659899228098.png

     

    .
  2. Touch and hold your device's tile.
  3. Tap Device information PhilipS_1-1659899228124.png

     

     PhilipS_2-1659899228064.png

     

     Wi-Fi PhilipS_3-1659899228109.png

     

     Forget this network.

My problem, when I tap the icon I do not get "Device information" and I cannot find it in home. How do I switch my WiFi connection for my Chromecast?

4 REPLIES 4

Ashepherdson
Platinum Product Expert
Platinum Product Expert

For a Chromecast just do a factory reset (hold the button until it flashes and restarts, usually 15 seconds or so) , this will allow you to setup the new wifi network.  Generally this is the most pain free way of doing it!

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help here, Ashepherdson.

 

PhilipS, hope that helps. Feel free to let us know if you still need assistance.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello PhilipS,

 

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer