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Could not communicate with chromecast

Kaswee
Community Member

When i try to set up the chromecast my phone finds it, but when i try to set it up it loads for a long time and then gives me the message Could not communicate with chromecast. this is before i get to set it up on wifi or anything so its nothing to do with internet

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

There are a variety of reasons for the "could not communicate" error. I'd recommend trying these steps:
Need help with setup? Troubleshoot common Chromeca… - Google Nest Community

Let us know how you get on!

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, David!

Hey there Kaswee,

I'm just checking up on this thread, do you have any more questions or need any additional help? 

Best regards,
Jeran

Kimy
Community Specialist
Community Specialist

Hi Kaswee,

 

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

 

Best,

Kimy

Kimy
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

 

Thanks,

Kimy