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Dailymotion App Pausing

clonedflip
Community Member

I have used Dailymotion for years to cast to my Chromecast but just recently it has started pausing all videos I am casting if my phone screen goes off or if I change apps. I have changed Chromecasts, TVs and WiFi networks and nothing changes. I have uninstalled and reinstalled Dailymotion and rebooted my phone a number of times with no joy. 

1 REPLY 1

Kimy
Community Specialist
Community Specialist

Hi clonedflip,

 

Thanks for posting and for being a step ahead of us. What Chromecast device do you have connected to your TV? If this is a version with Google TV, were you able to install the actual app and test if it plays well? If this is isolated to casting only, are you experiencing the same issue with any other apps? If all other apps are working fine except for this one, I suggest you contact Dailymotion Support. Let us know how it goes.

 

We look forward to your response.

 

Thanks,

Kimy