Dailymotion cast

[Moviegurl]

I can only get sound on my lg tv from my iPhone se. I’m trying to cast from Dailymotion app. 

[JenniferV]

Hi Moviegurl,

Thanks for reaching out. Let's sort this out.

Quick questions: what type of Chromecast device do you have? Is this only happening when casting from Dailymotion app or across all apps? 

1. Check if the Chromecast firmware is updated.
2. Make sure that the iOS device is up-to-date.
3. Check proximity of the TV to the casting device (phone, tablet, or computer), and Wi-Fi router.
4. Reboot the Chromecast, casting device, and router.
5. Uninstall and reinstall the Dailymotion app.
6. Disconnect and reconnect your mobile phone from the Wi-Fi network.
7. Turn off power saving mode on your mobile device.
8. Use a different mobile device if one is available.
9. Perform a factory reset. Here's how.

Note: If the issue is isolated when using the Dailymotion app, please reach out to the app developer for additional help.

Thanks,

Jennifer

[Jeran]

Hey there Moviegurl,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey Moviegurl,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran