Device settings coming up empty

[Aishwarya]

Have 2 tvs connected to the same Chromecast. Can't rename the devices. Currently both TVs are called Living room TV. Device settings shows up empty in Home app. Can't add the Tv to the home network. Only one wifi in the house to which everything is connected. 

[David_K]

Can you help clarify what you mean by the same Chromecast connected to 2 TVs? Google only supports connecting 1 Chromecast to 1 HDMI input of a TV.

[JenniferV]

Hello there,

Aishwarya, how's it going? Do you still need help? Feel free to let us know if you do.

davidking, I appreciate your help!

Best,

Jennifer

[JenniferV]

Hi Aishwarya,

It's us again. Did you manage to get your device working?

Regards,

Jennifer

[JenniferV]

Hey Aishwarya,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer