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Disconnected Device

bigswifty
Community Member

I am having the same problem as these people:

https://www.googlenestcommunity.com/t5/Chromecast/Unable-to-cast-to-Chromecast-Disconnected-Device/m...

https://www.googlenestcommunity.com/t5/Apps-Account/Disconnected-devices-in-Google-Home/m-p/28628#M2...

 

Chromecast setup goes smoothly, just won't connect once setup is over. My router is dual-band, I've tried on both bands. I've factory reset the chromecast and reset my router. I've uninstalled and reinstalled the home app. Chromecast is undetectable from multiple devices including a PC, iPad, Android phone, and iPhone.

 

@rdegraci2021 @AndyB did y'all fix this issue?

2 REPLIES 2

bigswifty
Community Member

I have also checked my router for AP Isolation and any firewall settings that may be blocking it.

Jeran
Community Specialist
Community Specialist

Hey there bigswifty,

Thank you for visiting the Chromecast Community! Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if you're still having issues, please give these steps a try.

If the issue persists, feel free to create a new thread, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,
Jeran