Thanks for reaching out and sorry for the late response.
A few questions — what's the OS version of your mobile phone? What's the make and model of your TV? Have you tried to use a different mobile phone? Please make sure your phone is connected to the same WiFi network as your Chromecast built-in. Using a different mobile phone might also help. You can also visit this support website article to see more info.
Just wanted to see if you still need help. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again.
Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
We haven't heard back from Jhl338, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
