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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25763 Views
  • 0 replies
  • 11 kudos

Constantly need to reset Google TV

Most times I select the Google TV as an input, I need to power cycle it for there to be video and audio output. Usually, I select the HDMI output and there is no output, but the white light on the Google TV is on. It happens every time after not bein...

Need to reset chromecast every day

Hi everyone,I have a chromcast 3d gen, had it for 7 years now.Been working great until like a month ago,Everytime I turn on the tv, 1 to 3 times a day, I need to reset the chromecast to be able to cast. If I try to cast it just loads but after a rese...

Emmdjej by • Community Member
  • 3145 Views
  • 12 replies
  • 1 kudos

Resolved! Can’t see chrome cast from guest network

I’ve got my ChromeCast set up on my home net work, which is a Google Wi-Fi mesh. I can Edit settings of the chromecast from my guest Wi-Fi network via the Home app (iOS 16). However, I cannot cast to the chromecast from YouTube or anything else… the ...

TahoeJim by • Community Member
  • 4611 Views
  • 10 replies
  • 0 kudos

Prime not working properly

Why is it only Prime channel that anything I watch stops and start’s constantly? All others seem fine.

SueB1 by • Community Member
  • 516 Views
  • 2 replies
  • 0 kudos

No apps or updates can be installed, new chromecast tv 4k

HiMy new chromecast TV 4k simply won't install any updates or apps. Every single time it stops at "pending download". Not even the stock apps like YouTube are installed. I have tried 3 factory resets and 3 different Google accounts, but same story ev...

BödaBoy by • Community Member
  • 1926 Views
  • 7 replies
  • 0 kudos
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