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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4691 Views
  • 16 replies
  • 6 kudos

Chromecast Home button not working

Just bought and setup a new Chromecast. Up and running, but my home button isn't working. Back button, power, mute, vol up and down all work.YouTube and Netflex also don't work.Any help would be appreciated.

jamccabe by • Community Member
  • 4850 Views
  • 3 replies
  • 1 kudos

Preventing children accessing others’ profiles

HelloI have a Samsung TV, with which we use a Chromecast. It’s the only TV in the house and our 10-year old is allowed to watch kids programmes alone so we set up a child profile for him and spent ages configuring a Family Group, including setting PI...

Lula1 by • Community Member
  • 943 Views
  • 1 replies
  • 0 kudos

Resolved! Up button on Remote control not working correctly

Hi, The up button on my remote control is not working correctly, sometimes I need to press 2 or 3 times to get a reaction or pressing very hard. I deed a factory reset, unpaired, remote firmware update nothing helpsTo be noted only the up button (on ...

Adelc by • Community Member
  • 798 Views
  • 1 replies
  • 0 kudos

Hulu and Disney+ apps unable to install

I live in US and I bought the chromecast with google tv. I signed up with my google email and the location is setup in US only. I am unable to install disney+ and hulu app in my chromecast, when I search for that apps, It says “this app isn’t availab...

Chromcast and LG Oled tv

I have 2 Chromecast 4k devices, one connected to a vizio 4k tv and the other connected to my LG OLED. The Chromecast connected to my Lg constantly looses it's wifi connection, buffers or reduces the resolution to something almost unwatchable. I've sw...

LoJack by • Community Member
  • 1188 Views
  • 1 replies
  • 0 kudos

Chromecast with Google TV (HD) causing TV to crash

Got myself a new Chromecast HD to replace my temperamental 3rd Generation. The setup was going well, until the TV decided it did NOT like my new Chromecast. The television popped up with a large yellow error screen talking about a BUS error, then sto...

Chromecast Remote with Kogan TV

Hi, I'm trying to connect the chromecast remote with my Kogan TV. Unfortunately the power button works as volume down and the volume up button works as picture mode. Is there a way I van correct this? I tried other models that use the same IR code as...

MK23 by • Community Member
  • 1059 Views
  • 1 replies
  • 0 kudos

Sub standard product AGAIN

Why does BBC iPlayer 4k not work AT All. On this device. Also why does Dolby Atmos on Disney Plus not work on this device yet again??Usual Google half arsed setup and faults. Any wonder everyone is going back to Amazon. Netflix works in Atmos on it. ...

crsnwby by • Community Member
  • 376 Views
  • 0 replies
  • 1 kudos
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