Fix the mother**bleep**ing **bleep**ty battery life on the Chromecast remote please

[bmwmay]

So many people complain about the **bleep** battery life in your latest Chromecast but nothing from Google. Change the battery is not a **bleep**ing solution when they last 2 weeks

[Kimy]

Hi bmwmay,

Thanks for posting here in the Google Nest Community. Chances are, the motherboard of the remote itself is grounded. Try this workaround and let me know how it goes:

• Remove the batteries and give it a 2 to 3 minute rest.
• While the batteries are out, press and hold down the power button for 15 to 20 seconds to fully drain any static power left on the chipset/motherboard of the Chromecast Voice remote, then release the button.
• Let the remote rest again for 2 to 3 minutes. Take this time to unplug the Chromecast device from power and give it a 1 minute rest before you plug it back in.
• Proceed with the pairing process.
• If it persists, factory reset the remote.

Thanks,

Kimy

[bmwmay]

Thanks but it didn't work nor did factory reset. Batteries last no longer than 1 week so since I have 3 other Chromecasts and none of them have this issue, I just ordered a new remote for $20 so I can stop the madness. 

[Kimy]

Hi there,

Thanks for the reply. It may have been defective already. The Chromecast Support team can check the warranty of that remote. And if it’s already out of warranty, then buying a new remote is the right thing to do. Let us know if you still have questions.

Regards,

Kimy

[Kimy]

Hi there,

I'm just checking in to make sure that you saw our responses. Please let us know if you still need our help, as we would be happy to answer any questions you may have.

Regards,
Kimy

[Princesss]

Hello folks,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Best,

Princess