07-17-2023 06:00 AM
Running the latest Google Home App
Chromecast
Firmware version 291998
Cast firmware 1.56.291998
IOS 16.5.1 (c)
When I try and enable guest mode per the instructions (select device in app, settings, recog..., ) the button to enable guest mode does not appear at all.
Searched the web and could not find a good answer as to why it is not showing up
Please help as I bought a new chromecast because I thought my older one was the issue
07-17-2023 06:39 AM
Chromecast with Google TV does not have the guest mode feature, I'm afraid.
07-17-2023 06:42 AM
I do not have the one with Google TV I have the 3rd gen one (matte Grey)
07-17-2023 06:57 AM
Then you should be able to turn it on by following these steps, but you're saying you don't see the option to do that? Would you mind sharing a photo or screenshot?
Set up and manage guest mode - Chromecast Help
Are you using the latest version of the Google Home app?
07-17-2023 07:02 AM
Using version 3.3.104
07-19-2023 03:41 AM
Any ideas on what to check next? kinda stuck at this point
07-20-2023 08:48 AM
Hi folks,
Qbeetle, thanks for reaching out. Guest mode is no longer supported. Guests can cast content from their Android or iOS devices by connecting to the host’s Wi-Fi network. You can check this link for more details: Cast video from Chromecast-enabled apps to your TV
Thanks for the help here, davidking.
Regards,
Juni
07-23-2023 02:37 PM
Hey there,
I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Kind regards,
Dan
07-23-2023 05:40 PM
I guess you can close the case since it is no longer supported. I will have to figure out something else for camping
07-25-2023 06:35 PM
Hi Qbeetle,
We’re sorry for the trouble. A workaround I can suggest is to set up your Chromecast 3rd Gen and connect it to your mobile hotspot. If you have sufficient data service on your phone, this would work. And if you’re using an Android phone, this is more convenient, as it can be the hotspot source and the casting device at the same time. You may need to use another phone/device for setting up to get the Chromecast device connected to your phone’s mobile hotspot. Once it’s all set up, you won't need the other phone/device. I hope this works for you. Let us know if you still have questions.
Thanks,
Kimy
07-28-2023 06:44 PM
Hello there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
07-30-2023 07:21 PM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
Best,
Kimy