07-25-2022 07:55 PM
Hello, I have a new chromecast and set up a parents account and kids account (linked to my sons email). Everything works fine on the parents account, but the voice commands don’t work when in the kids profile. When I press the button on the remote I get a message saying “sorry I’m not available in this profile yet”. I’ve tried rebooting and even a factory reset and I can’t get it to work. I’ve also checked the settings in family link but don’t see anything to change that might fix this. My son has access to the Google assistant on our other speakers.
Is the Google assistant not available on a kids profile in the chromecast or am I missing something here?
thanks!
08-01-2022 06:56 PM
Hi LoriM33,
Thanks for posting. Yes, the Google Assistant is not available in Kids profiles in the Chromecast with Google TV, but we'll take this as feedback as we are always looking for ways to improve our products and its features. You can also submit feedback about this using the Google Home app. Here's how.
Thanks,
Jennifer