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Google tv shows up in my google assistant but not home app. I can’t remove it from assistant devices

Nugatra
Community Member

The setup of the google tv was interrupted on my phone. I finished the setup with the remote but then it did not properly link with home app and assistant. I factory reset it and restarted the setup but it would fail. So I do not have the google tv setup anymore and I removed it from home app but the google tv is still showing in my assistant under devices and on the nest displays I can still see it. How can I remove a device that is no longer visible in home app but is in assistant device list?

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello Nugatra,

Thanks for reaching out. Please go to https://goo.gle/35BxQSE then once you are signed in on the same Google Account you used to set it up, tap on Security and under the Devices section, check if your Chromecast with Google TV is on the list. From there, try to remove it.

Let me know how it goes.

Thanks,

Jennifer

aatienza
Community Specialist
Community Specialist

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

I appreciate the help, Jennifer.

Thanks,

Archie

JenniferV
Community Specialist
Community Specialist

Hi Nugatra,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks for lending a hand here, Archie.

Regards,

Jennifer